1. Data Controller
In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Kale Taxi Rental Trade Limited Company (“Kale Taxi” or “Company”) in its capacity as data controller .
Company Information :
- Trade Name: Kale Taxi Rental Trade Ltd. Co.
- Address: Göztepe Neighborhood, İstoç Auto Trade Center, Block B, No:1, Bağcılar / İstanbul
- Email: iletisim@kaletaksi.com
2. Categories of Personal Data Processed
Your personal data can be processed within the following categories:
- Identity Information : Name, surname, Turkish ID number, date of birth, etc.
- Contact Information : Phone number, e-mail address, address information, etc.
- Location Information : Location information for taxi reservations and travel processes.
- Customer Transaction Information : Reservation records, service requests, payment information.
- Financial Information : Payment method, billing information, transaction details.
- Transaction Security Information : IP address, password information, session records, log records.
- Audio/Visual Records : Call center conversations, customer support recordings.
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes within the scope of Articles 5 and 6 of the KVKK:
- Carrying out membership and reservation processes
- Carrying out company activities and commercial operations
- Carrying out payment, invoicing and accounting transactions
- Meeting customer demands and providing support services
- Increasing service quality and conducting satisfaction studies
- Fulfilling legal obligations and meeting official institution requests
- Ensuring online platform security, preventing fraud and abuse
- Carrying out campaign, promotion and information activities with customer approval
4. Legal Reasons
Your personal data is processed within the framework of the following legal reasons:
- Establishment and execution of the contract (PDPL article 5/2-c)
- Fulfillment of legal obligations (KVKK article 5/2-ç)
- Protection of our legitimate interests (KVKK article 5/2-f)
- Your explicit consent (KVKK article 5/1)
5. Transfer of Personal Data
Your personal data is processed in accordance with Articles 8 and 9 of the KVKK;
- Authorized public institutions and organizations,
- Banks, payment service providers and financial consultancy firms,
- To IT support service providers,
- To business partners, suppliers and logistics service providers,
In case of transfer abroad, your explicit consent will be obtained or the conditions stipulated by the KVKK will be complied with.
6. Storage Period of Personal Data
Your personal data is stored for the periods stipulated in the relevant legislation and will be deleted, destroyed or anonymized upon expiration of the legal periods.
7. Data Security
For the confidentiality and security of your personal data;
- Technical security systems against unauthorized access,
- Access control and authorization processes,
- Storing data encrypted,
- Regular audits and risk analyses
is implemented.
8. Your Rights as a Data Owner
In accordance with Article 11 of the KVKK, you have the following rights by applying to our Company:
- Learning whether your personal data is being processed
- Requesting information about it if it has been processed
- Learning the purpose of processing and whether it is used appropriately
- Knowing the third parties to whom it is transferred, either domestically or abroad
- Request correction if it is incomplete or incorrectly processed
- Request deletion or destruction within the scope of the conditions in KVKK
- Requesting notification of these transactions to third parties
- Objection to a result that is against you as a result of analysis by automated systems
- To claim compensation if you suffer damage due to unlawful processing.
9. Application Methods
Your requests regarding your rights under KVKK;
- In writing: Göztepe Mah. İstoç Auto Trade Center B Block No:1 Bağcılar / Istanbul,
- E-mail: iletisim@kaletaksi.com (from your e-mail address registered in our system),
- By notary or registered mail,
You can forward it to our company.
Your applications will be finalized free of charge within 30 days at the latest, in accordance with Article 13 of the KVKK.
10. Updates
This Disclosure Statement is subject to change in response to legal changes or updates to company practices. You can always access the current text at www.kaletaksi.com .
